Shipping
Australia - Standard - $12
Australia - Express - $15
Australia - Free Shipping > $100
New Zealand
Small Parcels <500g - $15
Medium Parcels <1kg - $20
Large parcels >1kg - $30
Free Shipping > $150
Canada/US & UK
Small Parcels <500g - $20
Medium Parcels <1kg - $30
Large parcels >1kg - $50
Products marked "Free Delivery" are delivered at no additional cost. Purchases made with a combination of free and paid delivery products will incur the highest delivery cost depending on products total weight.
All orders are delivered "Authority to Leave" unless otherwise noted in the comments section at checkout. Any special delivery instructions can also be added in this area.
Please note: EORTH will not be held responsible should the parcel and its contents go missing after it is delivered.
Standard Delivery Times:
All orders are sent with tracking numbers so you can track expected arrival times for your order.
QLD*: Standard delivery times are 2-3 business days.
NSW & ACT: Standard delivery times are 3-4 business days.
VIC & NT & SA: Standard delivery times are 5-6 business days.
TAS: Standard delivery times are 6-8 business days.
WA: Standard delivery times are 8-10 business days.
Please note: all Australian deliveries will be sent "authority to leave" unless otherwise specified in the comments section at checkout. Any special delivery instructions can also be added in this area.
* Orders to Cairns and surrounding area typically arrive within 1-2 business days. If you would like local pickup at Palm Cove please contact us.
†Australia - Express Post:
Please note Express Post does not a guarantee overnight delivery, it is an expedited service for delivery overnight to to the nearest major airport. This service is recommended for long distance delivery to areas such as TAS, WA, SA and NT.
International:
International deliveries are sent via Australia Post — and Include Parcel Tracking. All parcels are sent "Authority to Leave".
New Zealand:
Delivery estimate is 6 business days.
US/UK:
Delivery estimate is 9 business days.
Canada:
Delivery estimate is 9 business days.
EORTH will not be held responsible should the parcel and its contents go missing after it is delivered, nor will EORTH be held liable for any loss resulting from late delivery.
Yes we deliver to PO Boxes.
Please contact EORTH at [email protected] to notify us of late delivery, incorrect orders or damaged items.
If your order has been lost in transit an investigation with the delivery company will need to be conducted before we can send replacement items. This may take additional time to rectify.
If you receive damaged products (due to packaging or incorrect handling) please send images of your damaged goods/packaging. These complaints are generally handled directly by the delivery company and may require you contacting the company directly with your complaint.
If you have received an incorrect or missing product, the product will be sent according to our discretion following our investigations.
Please note: all parcels will be delivered with "authority to leave", unless otherwise specified.
EORTH will not be held responsible should the parcel and its contents go missing after it is delivered, nor will EORTH be held liable for any loss resulting from late delivery.
Yes we offer gift wrapping and custom gift tags at an additional fee. For more information or to add gift wrapping or gift tags to your order visit the following links: